/HostGator Shared Web Hosting Review

HostGator Shared Web Hosting Review

Hostgator

Starting at only$2.75/mo
8.7

Features

9.8/10

Ease of Use

9.5/10

Price and Subscription Model

9.0/10

Security

8.5/10

Reputation and Customer Experience

6.5/10

Pros

  • 45 day Money-back guarantee
  • very cheap prices
  • unmetered storage and bandwith
  • 99,9% Uptime

Cons

  • fairly bad reputation
  • weak response times

Founded in 2002 and based in Texas, HostGator is a leading web hosting service with over 8 million domains hosted. The company offers an array of flexible plans, each with its own set of web hosting tools and features. HostGator also gives a 45 day and 99.9% uptime guarantee.

  • Hatchling

  • Starting At $2.75month

  • Unlimited
    Webspace
  • Unlimited
    Monthly Bandwidth
  • 1
    Domain Name
  • Unlimited
    Email Address
  • Online Support
  • Baby

  • Starting At $3.95month

  • Unlimited
    Webspace
  • Unlimited
    Monthly Bandwidth
  • 1
    Domain Name
  • Unlimited
    Email Address
  • Online Support
  • Business

  • Starting At $5.95month

  • Unlimited
    Webspace
  • Unlimited
    Monthly Bandwidth
  • 1
    Domain Name
  • Unlimited
    Email Address
  • Online Support

FEATURES

 Hatchling PlanBaby PlanBusiness Plan
Disk SpaceUnmeteredUnmeteredUnmetered
BandwidthUnmeteredUnmeteredUnmetered
Domains Allowed 1 DomainUnlimitedUnlimited
Free SSL
Free Dedicated IP
Free Positive SSL Upgrade
24/7/365 Support
Instant Backups
Free Setup
SubdomainsUnlimitedUnlimitedUnlimited
FTP AccountsUnlimitedUnlimitedUnlimited
MySQL DatabasesUnlimitedUnlimitedUnlimited
Email AccountsUnlimitedUnlimitedUnlimited

EASE OF USE

HostGator is very user-friendly for beginners (which is nice, considering the utilitarian interfaces of some web hosts read like a foreign language).

They also have endless tutorials, FAQ pages, and documents to help you at every turn, with detailed explanations and simple step-by-step walkthroughs.

PRICE AND SUBSCRIPTION MODEL

HostGator plans are affordable, starting at $2.75/mo (36 months) and come with unmetered bandwidth and free SSL certificate. Be sure to be okay with their renewal rates which are slightly higher – $6.95/mo. While it’s not ideal, it’s the standard pricing practice in the web hosting industry.

SECURITY

HostGator’s custom firewall settings and mod_security rulesets can help protect your website(s) from DDoS hacker attacks. Its SiteLock suite of features has specific tools to prevent malware and blacklisting. Additionally, the U.S. Department of Commerce has deemed HostGator compliant with their framework and is also Safe Harbor-certified by the European Commission.

All Plans come with free SSL Certificates.

REPUTATION AND CUSTOMER EXPERIENCE

Like many Endurance International Group (EIG) companies, HostGator has a mixed reputation. Many complaints have to do with billing and customer service. In terms of billing, customers routinely cite being unaware of the auto-renewal policy, however, it is clearly stated on the checkout page and disclaimers throughout the website. With regard to customer service, HostGator has recently taken a more proactive response strategy and is engaging with disgruntled customers, providing them with avenues of resolution, directly on the BBB and Trustpilot.